LTA's Measures for COVID-19

The COVID-19 situation has impacted the land transport industry. To mitigate the challenges caused by COVID-19, LTA has rolled out several assistance and precautionary measures to support the land transport industry.

At the onset of COVID-19, the Point-to-Point Support Package (PPSP) was introduced in February 2020 to provide targeted assistance to the Point-to-Point (P2P) sector and its drivers to help them through COVID-19. The PPSP was extended by two subsequent tranches, PPSP2 in May 2020 and PPSP3 in September 2020.  

Following the cessation of the Self-Employed Person Income Relief Scheme (SIRS) from 1 January 2021, a more generous COVID-19 Driver Relief Fund (CDRF) replaced the Special Relief Fund (SRF) for taxi and private hire car (PHC) drivers, to moderate the impact on drivers.

There were several enhancements to the CDRF:

  • CDRF+ from 16 May 2021 to 30 June 2021 in light of entering Phase 2 (Heightened Alert);
  • CDRF2 from July 2021 to end-September 2021 in light of entering Phase 3 (Heightened Alert);
  • CDRF2+ from 22 July 2021 to 30 September 2021 when Singapore re-entered Phase 2 (Heightened Alert);
  • CDRF3 from October 2021 to November 2021 in light of entering the Stabilisation Phase;
  • CDRF3+ from November 2021 to December 2021 in light of the extension of the Stabilisation Phase; and
  • CDRF4 from December 2021 to January 2022 in light of entering the Transition Phase.

For more information, please refer to the COVID-19 Driver Relief Fund (CDRF) page.

Advisory on Safeguarding the Health and Safety of Point-to-Point Drivers

Drivers providing P2P passenger transport services using taxis and PHCs are advised to continue undertaking the following measures to:

  • Increase ventilation of vehicles by avoiding the use of the recirculation mode of the air-conditioning system and wind down the windows when ferrying passengers with flu-like symptoms;
  • Regularly clean and disinfect their vehicles;
  • Disinfect the vehicels after the completion of every trip, if necessary; and
  • Advise passengers to sit at the back, diagonally from the drivers where possible. 

Drivers may decline to convey passengers who are not masked, regardless of whether it is at the point of boarding or if the trip has already started. However, if the trip has already started, drivers must only alight the passengers at a safe location where passengers have easy access to public transport or other commuting options like P2P transport.

Infographic for Safe Management Measures from 24 March 2022
Permissible Group Size in Taxis and Private Hire Cars 

With the easing of the Safe Management Measures, the group size restriction in taxis and PHCs have been removed. The group size permitted will be subjected to the maximum passenger capacity of the vehicles.  

Car-pooling Services 

Commercial car-pooling services made through licensed car-pooling operators (e.g. GrabHitch, RydePool) is allowed. Car-pooling matched through other medium, such as Telegram’s SGHitch, continues to be disallowed as such car-pooling trips do not have proper records for contact tracing when required.

Social car-pooling without a fee amongst friends and colleagues is allowed. 

Safe Management Measures in Private Buses

Passengers travelling onboard private bus(es) must wear their face masks properly throughout the entire journey. They must also not eat or interact with one another, while travelling onboard the bus(es). The interior of bus(es) will also be cleaned and disinfected before the first trip of the day.

Vehicle-Related Services

LTA’s Customer Service Counters at Sin Ming Drive are currently open for members of public with appointments.

e-Lobbies are open for public to access digital vehicle services. Motorists can also access vehicle-related digital services via the OneMotoring website (onemotoring.lta.gov.sg).

Please refer to the news release for more details.

LTA seeks to inform PTOs to take the appropriate precautionary measures, in alignment with the guidelines of the Ministry of Health (MOH) and other government agencies. PTOs are to note the joint advisory from the MOM, the National Trades Union Congress (NTUC) and the Singapore National Employers Federation (SNEF) on the new requirements for Safe Management Measures at the workplace. 

keeping our public transport safe for workers and commuters

Additional Information

Please visit www.moh.gov.sg/covid-19 for updates on the COVID-19 (Coronavirus Disease 2019) situation.

Infographics on Safe Commuting
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