LTA's Measures for COVID-19

The COVID-19 situation has impacted the land transport industry. To mitigate the challenges caused by COVID-19, LTA has rolled out several assistance and precautionary measures to support the land transport industry.

In February 2020, the Point-to-Point Support Package (PPSP) was introduced to provide targeted assistance to the Point-to-Point (P2P) sector and its drivers to help them through COVID-19.

In view of the continued COVID-19 situation, the Government announced a second tranche of assistance measures under the Point-to-Point-Support Package (PPSP2) in March and a third tranche (PPSP3) in September 2020.  Following the cessation of the Self-Employed Person Income Relief Scheme (SIRS) from 1 January 2021, a more generous COVID-19 Driver Relief Fund (CDRF) replaced the current Special Relief Fund (SRF) for taxi and private hire car (PHC) drivers, to moderate the impact on drivers. 

Singapore moved to Phase 2 (Heightened Alert) on 16 May 2021. To support our taxi and PHC drivers, the Government provided an enhancement to the CDRF for the period from 16 May 2021 to end-June 2021. On 10 June 2021, the Government announced an extension of the CDRF for another three months to end-September 2021.

With Singapore re-entering Phase 2 (Heightened Alert) period from 22 July 2021 to 18 August 2021, ridership is expected to decline significantly. As such, the Government will provide an enhancement to CDRF2. Under this latest enhancement, eligible drivers will receive an additional $10 per vehicle per day from 22 July 2021 to 31 August 2021, and an additional $5 per vehicle per day in September 2021.

For more information, please refer to the News Release.

Under the extended CDRF and latest enhancement, eligible drivers will receive the following reliefs.

Taxi Drivers

Dates

No. of days

CDRF2

Enhancement

Total CDRF2

30 Jun to 21 Jul 2021

22 days

$10

-

$10/day

22 Jul to 28 Aug 2021

38 days

$10

$10

$20/day

29 Aug to 31 Aug 2021

3 days

$5

$10

$15/day

1 Sep to 30 Sep 2021

30 days

$5

$5

$10/day

Total

93 days

$765

$560

$1,325

 

PHC Drivers

Dates

No. of days

CDRF2

Enhancement

Total CDRF2

17 Jul to 21 Jul 2021

5 days

$10

-

$10/day

22 Jul to 31 Aug 2021

41 days

$10

$10

$20/day

1 Sep to 14 Sep 2021

14 days

$10

$5

$15/day

15 Sep to 30 Sep 2021

16 days

$5

$5

$10/day

1 Oct to 17 Oct 2021

17 days

$5

-

$5/day

Total

93 days

$765

$560

$1,325

 

Enhancement to COVID-19 Driver Relief Fund Extension (CDRF2+)
Enhancement to COVID-19 Driver Relief Fund Extension (CDRF2+)

Extension of COVID-19 Driver Relief Fund (CDRF2) 

Extension of COVID-19 Driver Relief Fund (CDRF2)

The extended CDRF (CDRF2) of $40 million will comprise:

  • $10 per vehicle per day for all eligible drivers for 60 days from July 2021, and $5 per vehicle per day for the next 33 days.
  • Current CDRF recipients will automatically receive CDRF2 without the need to apply.

For more information, please refer to the News Release.

COVID-19 Driver Relief Fund Top-up (CDRF+)

COVID-19 Driver Relief Fund (CDRF) Top-up

The one-off additional CDRF Top-up (CDRF+) of $27 million will comprise:

  • Additional $10 per vehicle per day for all eligible drivers from 16 May till end June 2021.
  • Current CDRF recipients will automatically receive the one-off top-up without the need to apply.

For more information, please refer to the News Release.

COVID-19 Driver Relief Fund (CDRF)

Infographic for COVID-19 Driver Relief Fund
Extension of Relief Measures for P2P Sector

Additional $112 million as further support for the P2P sector

The extended relief measures for P2P sector will comprise:

  • Extension of Special Relief Fund (SRF) for Taxi and PHC drivers: Active taxi and PHC drivers who are currently receiving SRF payouts will continue to receive SRF for a further six months till Mar 2021.
  • Extension of P2P deliveries to supplement drivers’ income: The liberalised regulations for P2P deliveries will be extended for another year until end Sep 2021. 
  • Relief for P2P Operators: LTA will extend the P2P operator licence fee waiver for another three months. The Government will extend the special relief of $2,200 per unhired taxi for a further six months until Mar 2021.
  • PHC Driver’s Vocational Licence (PDVL) eligibility criteria: LTA will align the eligibility criteria for PDVL with that of Taxi Driver’s Vocational Licence. 

For more information, please refer to the news release.

infographics for PPSP2 extended
Point-to-Point Support Package 2 (PPSP2)

Additional $120 million to help Taxi and Private Hire Car Drivers affected by COVID-19.

The second tranche of the Point-to-Point Support Package (PPSP2) will comprise:

  • Extension of Special Relief Fund (SRF) for Taxi and PHC drivers: Active taxi and PHC drivers will continue to receive SRF until end-September 2020.
  • New Self-Employed Persons Income Relief Scheme (SIRS): SIRS will provide eligible self-employed persons with $1,000 per month for nine months and will be administered by the National Trades Union Congress (NTUC).
  • Relief for P2P Operators: LTA will extend the P2P operator licence fee waiver for another six months. The Government will also provide up to $2,200 in special relief for each unhired taxi.
  • Waiver of $100 Outward Conversion Fee for PHCs: The Government will provide a one-time waiver of the $100 outward conversion fee to ease drivers’ transitions to other jobs.

For more information, please refer here and to the news release.

Infographic explaining PPSP2


For more information on FAQs relating to enhanced safe distancing measures for P2P drivers, please refer to the list of FAQs.


Point-to-Point Support Package (PPSP)

A $77 million Point-to-Point Support Package was made available for Taxis and Private Hire Car Drivers affected by the COVID-19 outbreak. 

Infographic on $77mil PPSP
Advisory on Safeguarding the Health and Safety of Point-to-Point Drivers

Drivers providing Point-to-Point (P2P) passenger transport services using taxis and private-hire cars (PHCs) are advised to wind down their windows between trips for better ventilation and to regularly clean and disinfect their vehicles. They may also decline to convey passengers who are not masked, regardless if it is at the point of boarding or if the trip has already started. However, if the trip has already started, drivers must only alight the passengers at a safe location where passengers have easy access to public transport or other commuting options like P2P transport.
 

Advisory for Point-to-Point Industry

In response to the 2019 Novel Coronavirus (2019-nCoV) situation, the Land Transport Authority (LTA) has been working with the Ministry of Health (MOH), Point-to-Point (P2P) operators, the National Taxi Association (NTA) and the National Private Hire Vehicles Association (NPHVA) on precautionary measures for the P2P sector. These measures serve to safeguard the health of taxi and private hire car (PHC) drivers and their passengers.  Click here for more details.

Click here for the advisory to the Point-to-Point Transport Industry. 


Advisory on Taxis and PHCs Ferrying PSHNs

Persons serving Stay-Home Notice (PSHN) should not take public transport (e.g. buses and trains) for any purposes during their Stay-Home Notice (SHN) period. When travelling, they should take a private vehicle, hire a taxi or private hire car using the dedicated taxi hotlines or ride-hailing apps listed in the table below, with a clear indication provided on his/her SHN status.

If taxi or private hire car drivers pick up PSHNs travelling to/from immigration land checkpoints, his/her SHN place of residence and the designated test sites for his/her COVID-19 test, or if they are aware that the passenger is a PSHN (via notification in the app booking or being upfront informed by the passenger during boarding), drivers should adopt the following precautionary measures:

a.     Wind down the vehicles’ windows when ferrying such passengers; and
b.     Clean and disinfect their vehicles at the end of the completed trip.

S/N Service Provider Contact Number
1 ComfortDelgro Taxi (Comfort & CityCab) 6333 1133 or via the ComfortDelGro Booking App
2 Trans-Cab 6213 0997
3 SMRT 6477 5971
4 Prime 6776 7553
5 Premier 6681 9462
6 GrabSHN, Go-Jek, Ryde, MVL(TADA) via respective operator's app


Prohibition of Car-Pooling Services

Social car-pooling without fee amongst friends and colleagues may be allowed, provided that the prevailing permissible group size of two people is adhered to. The 2-passenger restriction includes the car-pooling driver. Members of the same household may also travel together in the same car, even if more than two people.

To complement the measures to reduce the transmission of COVID-19, all forms of commercial car-pooling will not be allowed from 22 July 2021.

Commercial car-pooling services made through licensed car-pooling operators (e.g. GrabHitch, RydePool) will be disallowed. Car-pooling matched through other media such as Telegram’s SGHitch, continues to be disallowed as such car-pooling trips do not have proper records for contact tracing when required.


Permissible Group Size in Taxis and Private Hire Cars

With the reduction of the permissible group size from 5 persons to 2 persons from 22 July 2021, taxis or private hire cars may only carry a maximum of two passengers (excluding the driver), if they are not from the same household.

Taxi and private hire car drivers should decline to carry passengers who do not comply with the above.

For more information, please refer to the news release.

Mandatory issuance of receipts by taxi drivers
 

Rule 23(1)(r) of the Road Traffic (Public Service Vehicles)(Vocational Licences and Conduct of Drivers, Conductors, Trishaw Riders and Passengers) Rules 2019 has been amended to require taxi drivers to issue a receipt to passengers upon the completion of the journey.  This is in support of contact tracing efforts.  With the introduction of SafeEntry QR codes in taxis, the receipts will be useful for (a) commuters without smartphones, or (b) commuters who forgot to scan in via the SafeEntry QR codes, in the event that they need to identify the taxis they have taken during the contact tracing process. 

Commuters are advised to retain the receipts for at least 14 days.

Advisory for Public Transport Commuters
Safe Management Poster

Taxi drivers are required to issue receipts to passengers.  Please retain the receipts for at least 14 days.

Play your part to help stop the spread of COVID-19 with the TraceTogether App.

 

TraceTogetherApp


Download the TraceTogether App (iOS | Android). Remember to turn it on and enable Bluetooth.
Safe Management Measures in Private Buses

Passengers travelling onboard private bus(es) must wear their face masks properly throughout the entire journey. They must also not eat or interact with one another, while travelling onboard the bus(es). While the current permissible group size will be reduced to not more than 2 persons, a bus can continue to carry more than 2 passengers. Passengers shall have designated seats, for example, when required by the schools for school buses. Where possible, the passengers are to be seated individually or in groups of 2, at least 1 metre or one seat row apart. The interior of bus(es) will also be cleaned and disinfected after every trip.

Multiagency Effort to Support Private Bus Industry Impacted by COVID-19
 

The Private Bus Support Package will include:

  • Road Tax Rebate: All existing private bus owners will receive a one-year road tax rebate.
  • Class 2 Bus Service Licence Fee Refund/Waiver: LTA will refund up to $750 per licence for existing Class 2 Bus Service Licence holders. New licence holders from 1 April 2020 will have their licence fees waived until the end of the year.
  • Season Parking Fee Waiver: Current private bus and coach season parking pass holders will receive a 6-month waiver of season parking fees from 1 May to 31 Oct 2020 at all HDB, URA, JTC, MOE and SportSG car parks.
  • Enhanced Absentee Payroll and Course Fee Support for training and reskilling: Private bus companies who send their staff for selected courses from 1 Apr to 31 Dec 2020 will receive enhanced Absentee Payroll at 90 per cent of hourly basic salary, and enhanced course fee support at up to 90 per cent of course fees.

For more information, please refer to the news release.

Vehicle-Related Services

LTA’s Customer Service Counters at Sin Ming Drive are currently open for members of public with appointments.

e-Lobbies are open for public to access digital vehicle services. Motorists can also access vehicle-related digital services via the OneMotoring website (onemotoring.lta.gov.sg).

Please refer to the news release for more details.

ERP rates will be revised from 27 May 2021

Taking into the account the lower traffic volume after the implementation of Phase 2 (Heightened Alert) measures from 19 May 2021, ERP rates will be reduced across all gantries and time periods by $1 from 27 May 2021 to 27 June 2021.

Please refer to the news release for more details. 

LTA seeks to inform PTOs to take the appropriate precautionary measures, in alignment with the guidelines of the Ministry of Health (MOH) and other government agencies. PTOs are to note the joint advisory from the MOM, the National Trades Union Congress (NTUC) and the Singapore National Employers Federation (SNEF) on the new requirements for Safe Management Measures at the workplace. 

keeping our public transport safe for workers and commuters
Advisory on Safe Management Measures for Workers on Employer-provided Transportation

In line with Phase 3 from 28 December 2020, the 25% reduction in Maximum Passenger Capacity (MPC) allowable will no longer apply. This means that each lorry or van with a clear deck area can carry up to the maximum number of workers stated on their MPC label. 

Employers, transport providers and drivers are to ensure that all workers wear a mask, and should not talk or interact at all times while seated in the motor vehicle. 

Please refer to the MOM-advisory here for more information.

Ensuring Adherence to Safe Distancing Measures Amongst Food Delivery Personnel

With the increasing demand for food delivery services during the Circuit Breaker period (7 April to 4 May), Enterprise Singapore (ESG), the Land Transport Authority (LTA) and Singapore Food Agency (SFA) are working with food delivery companies to step up efforts to ensure delivery personnel adhere to the elevated safe distancing measures. This is to safeguard the health of delivery personnel, staff of Food & Beverage (F&B) establishments, customers and others who they may interact with during their work.

For a start, Deliveroo, foodpanda and GrabFood will put in place more measures, and work with their delivery personnel to ensure that safe distancing measures are observed.  

The three companies will suspend errant delivery personnel, who have been caught and fined for not meeting the COVID regulations in the course of their work, from participating in delivery jobs across all three platforms for 12 months. This will be in addition to existing penalties on safe distancing regulations meted out by the government.

For more information, please refer to the joint news release.

Additional Information

Please visit www.moh.gov.sg/covid-19 for updates on the COVID-19 (Coronavirus Disease 2019) situation.

Safe Commuting
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