LTA's Measures for COVID-19

The COVID-19 situation has impacted the land transport industry. To mitigate the challenges caused by COVID-19, LTA has rolled out several assistance and precautionary measures to support the land transport industry.

In February 2020, the Point-to-Point Support Package (PPSP) was introduced to provide targeted assistance to the Point-to-Point (P2P) sector and its drivers to help them through COVID-19.

In view of the continued COVID-19 situation, the Government announced a second tranche of assistance measures under the Point-to-Point-Support Package (PPSP2) in March 2020. 

After extensive consultations with key stakeholders, the Government will extend the PPSP to provide further support for the P2P sector.

Extension of Relief Measures for P2P sector

Additional $112 million as further support for the P2P sector

The extended relief measures for P2P sector will comprise:

  • Extension of Special Relief Fund (SRF) for Taxi and PHC drivers: Active taxi and PHC drivers who are currently receiving SRF payouts will continue to receive SRF for a further six months till Mar 2021.
  • Extension of P2P deliveries to supplement drivers’ income: The liberalised regulations for P2P deliveries will be extended for another year until end Sep 2021. 
  • Relief for P2P Operators: LTA will extend the P2P operator licence fee waiver for another three months. The Government will extend the special relief of $2,200 per unhired taxi for a further six months until Mar 2021.
  • PHC Driver’s Vocational Licence (PDVL) eligibility criteria: LTA will align the eligibility criteria for PDVL with that of Taxi Driver’s Vocational Licence. 

For more information, please refer to the news release.

infographics for PPSP2 extended
Point-to-Point Support Package 2 (PPSP2)

Additional $120 million to help Taxi and Private Hire Car Drivers affected by COVID-19.

The second tranche of the Point-to-Point Support Package (PPSP2) will comprise:

  • Extension of Special Relief Fund (SRF) for Taxi and PHC drivers: Active taxi and PHC drivers will continue to receive SRF until end-September 2020.
  • New Self-Employed Persons Income Relief Scheme (SIRS): SIRS will provide eligible self-employed persons with $1,000 per month for nine months and will be administered by the National Trades Union Congress (NTUC).
  • Relief for P2P Operators: LTA will extend the P2P operator licence fee waiver for another six months. The Government will also provide up to $2,200 in special relief for each unhired taxi.
  • Waiver of $100 Outward Conversion Fee for PHCs: The Government will provide a one-time waiver of the $100 outward conversion fee to ease drivers’ transitions to other jobs.

For more information, please refer here and to the news release.

Infographic explaining PPSP2


For more information on FAQs relating to enhanced safe distancing measures for P2P drivers, please refer to the list of FAQs.


Point-to-Point Support Package (PPSP)

A $77 million Point-to-Point Support Package was made available for Taxis and Private Hire Car Drivers affected by the COVID-19 outbreak. 

Infographic on $77mil PPSP
Advisory on Safeguarding the Health and Safety of Point-to-Point Drivers

Drivers providing Point-to-Point (P2P) passenger transport services using taxis and private-hire cars (PHCs) are advised to wind down their windows between trips for better ventilation and to regularly clean and disinfect their vehicles. They may also decline to convey passengers who are not masked, regardless if it is at the point of boarding or if the trip has already started. However, if the trip has already started, drivers must only alight the passengers at a safe location where passengers have easy access to public transport or other commuting options like P2P transport.

Advisory for Point-to-Point Industry

In response to the 2019 Novel Coronavirus (2019-nCoV) situation, the Land Transport Authority (LTA) has been working with the Ministry of Health (MOH), Point-to-Point (P2P) operators, the National Taxi Association (NTA) and the National Private Hire Vehicles Association (NPHVA) on precautionary measures for the P2P sector. These measures serve to safeguard the health of taxi and private hire car (PHC) drivers and their passengers. Click here for more details.

Click here for the advisory to the Point-to-Point Transport Industry. 

Advisory on Taxis and PHCs Ferrying PSHNs 

Persons serving Stay-Home Notice (PSHN) should not take public transport (e.g. buses and trains) for any purposes during their Stay-Home Notice (SHN) period. When travelling, they should take private vehicle, hire a taxi or private hire car using the dedicated taxi hotlines or ride-hailing apps listed in the table below, with a clear indication provided on his/her SHN status.

If taxi or private hire car drivers pick up PSHNs travelling to/from immigration land checkpoints, his/her SHN place of residence and the designated test sites for his/her COVID-19 test, or if they are aware that the passenger is a PSHN (via notification in the app booking or being upfront informed by the passenger during boarding), drivers should adopt the following precautionary measures:

a.     Wind down the vehicles’ windows when ferrying such passengers; and
b.     Clean and disinfect their vehicles at the end of the completed trip.

 

Service Provider

Contact Number

1

ComfortDelgro Taxi (Comfort & CityCab)

6333 1133 or

via ComfortDelGro Booking App

2

Trans-cab

6213 0997

3

SMRT

6477 5971

4

Prime

6776 7553

5

Premier

6681 9462

6

HDT

9832 2428

7

Go-Jek, Ryde, MVL(TADA)

via respective operator’s app

 

Advisory on Car-pooling during Phase 2 of safe-reopening 

For Phase 2, the following forms of car-pooling will be allowed from 19 June:

  • Riding with relatives, friends and colleagues in the same vehicle
  • Booking car-pooling trips through official ride-hail mobile apps
  • Booking rides directly with limousine drivers and other licensed PHC drivers

It remains illegal to provide informal paid car-pooling services such as through chat groups.

For more information, please refer here and to the news release.

Mandatory issuance of receipts by taxi drivers

Rule 23(1)(r) of the Road Traffic (Public Service Vehicles)(Vocational Licences and Conduct of Drivers, Conductors, Trishaw Riders and Passengers) Rules 2019 has been amended to require taxi drivers to issue a receipt to passengers upon the completion of the journey.  This is in support of contact tracing efforts.  With the introduction of SafeEntry QR codes in taxis, the receipts will be useful for (a) commuters without smartphones, or (b) commuters who forgot to scan in via the SafeEntry QR codes, in the event that they need to identify the taxis they have taken during the contact tracing process. 

Commuters are advised to retain the receipts for at least 14 days.

Advisory for Public Transport Commuters
Safe Management Poster
Safe Management Poster

Taxi drivers are required to issue receipts to passengers.  Please retain the receipts for at least 14 days.

Play your part to help stop the spread of COVID-19 with the TraceTogether App.

 

TraceTogetherApp


Download the TraceTogether App (iOS | Android ). Remember to turn it on and enable Bluetooth.
Changes to Public Bus and Train Operating Hours and Frequency
 

All MRT and LRT lines will operate as per their pre-circuit breaker operating hours from 2 June 2020.

We'll be making some changes to our bus services from 2 June 2020. Details can be found in the image below. 

Image of Suspended Bus Services in Phase 1

For more information, please refer to MyTransport.SG app.

Multiagency Effort to Support Private Bus Industry Impacted by COVID-19
 

The Private Bus Support Package will include:

  • Road Tax Rebate: All existing private bus owners will receive a one-year road tax rebate.
  • Class 2 Bus Service Licence Fee Refund/Waiver: LTA will refund up to $750 per licence for existing Class 2 Bus Service Licence holders. New licence holders from 1 April 2020 will have their licence fees waived until the end of the year.
  • Season Parking Fee Waiver: Current private bus and coach season parking pass holders will receive a 6-month waiver of season parking fees from 1 May to 31 Oct 2020 at all HDB, URA, JTC, MOE and SportSG car parks.
  • Enhanced Absentee Payroll and Course Fee Support for training and reskilling: Private bus companies who send their staff for selected courses from 1 Apr to 31 Dec 2020 will receive enhanced Absentee Payroll at 90 per cent of hourly basic salary, and enhanced course fee support at up to 90 per cent of course fees.

For more information, please refer to the news release.

Vehicle-Related Services

LTA’s Customer Service Counters at Sin Ming Drive are currently open for members of public with appointments.

e-Lobbies are open for public to access digital vehicle services. Motorists can also access vehicle-related digital services via the OneMotoring website (www.onemotoring.com.sg).

Please refer to the news release for more details.

ERP rates will be adjusted from 12 October 2020

The Land Transport Authority (LTA) has completed its latest review of Electronic Road Pricing (ERP) rates. To manage congestion, ERP rates will be adjusted by $1.00 with effect from 12 October 2020 at specific gantries on the CTE during peak periods. There will continue to be no ERP charges on other expressways and arterial roads.

Please refer to the news release for more details. 

LTA seeks to inform PTOs to take the appropriate precautionary measures, in alignment with the guidelines of the Ministry of Health (MOH) and other government agencies. PTOs are to note the joint advisory from the MOM, the National Trades Union Congress (NTUC) and the Singapore National Employers Federation (SNEF) on the new requirements for Safe Management Measures at the workplace. 

keeping our public transport safe for workers and commuters
Advisory on Safe Management Measures for Workers on Employer-provided Transportation

Employers, transport providers and drivers are required to adopt safe management measures for employer-provided transportation. Employers must also arrange private transportation for workers staying in dormitories to commute to and from their workplaces, and with no other passengers. Please refer to the MOM-LTA advisory here for more information.

Ensuring Adherence to Safe Distancing Measures Amongst Food Delivery Personnel

With the increasing demand for food delivery services during the Circuit Breaker period (7 April to 4 May), Enterprise Singapore (ESG), the Land Transport Authority (LTA) and Singapore Food Agency (SFA) are working with food delivery companies to step up efforts to ensure delivery personnel adhere to the elevated safe distancing measures. This is to safeguard the health of delivery personnel, staff of Food & Beverage (F&B) establishments, customers and others who they may interact with during their work.

For a start, Deliveroo, foodpanda and GrabFood will put in place more measures, and work with their delivery personnel to ensure that safe distancing measures are observed.  

The three companies will suspend errant delivery personnel, who have been caught and fined for not meeting the COVID regulations in the course of their work, from participating in delivery jobs across all three platforms for 12 months. This will be in addition to existing penalties on safe distancing regulations meted out by the government.

For more information, please refer to the joint news release.

Additional Information

Please visit www.moh.gov.sg/covid-19 for updates on the COVID-19 (Coronavirus Disease 2019) situation.

Safe Commuting
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