FOR offences such as illegal parking, where offenders may be fined or prosecuted, we need to ensure that reports submitted are accurate before we proceed with enforcement action ("Don't make it so hard to report illegal parking" by Mr Khoo Boon Lee; Forum Online, March 22).
Important information such as the vehicle particulars, offence details, photo/video evidence and the feedback provider's contact are necessary for us to verify the facts of the alleged offence and to seek clarification if necessary.
In some instances, it may be necessary for the information provider to testify in court as a witness. This is why a certain amount of rigour is necessary to verify the authenticity and accuracy of information we receive from the public.
Both the Land Transport Authority (LTA) and the Traffic Police conduct regular patrols throughout the day, and may issue summonses to drivers who infringe parking regulations. Summonses issued by the Traffic Police will be processed by the LTA.
Helen Lim (Ms)
Director, Media Relations and Public Education
Land Transport Authority