We refer to Mr Wong’s letter, “More buses at peak periods only way to avoid bunching” (TODAY, 14 February 2014).
To reduce crowding and shorten waiting time, we have injected more buses under the Bus Service Enhancement Programme (BSEP). As of end last year, we added 291 buses to improve 120 existing bus services and introduced 16 new bus services. Where possible, the bus operators also use high capacity buses during the peak period to meet demand. While more buses do help to increase capacity during peak hours, buses may still bunch and arrive at irregular intervals, resulting in some buses being more crowded and difficult to board.
The Bus Service Reliability Framework (BSRF) aims to reduce bus bunching, by ensuring that buses arrive at regular intervals at bus stops. Improved reliability and regularity of bus services will minimise large crowd build-up at bus-stops.
Helen Lim (Ms)
Director, Media Relations
Land Transport Authority