We thank Mr Francis Cheng for his letter “Review safeguards to prevent accidental deluge” (TODAY, 16 April).

Currently, all contractors working within the tunnel are required to follow a set of standard operating procedures to ensure the safety of their workers and other road users in the MCE tunnel. While our initial investigation showed that the system was triggered accidentally, we recognise that there is room for further improvement. We are working with the various parties involved to conduct a full review of our processes with the aim of preventing  a recurrence.

We apologise for the inconvenience caused.

Helen Lim (Ms)
Director, Media Relations
Land Transport Authority