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Customer Satisfaction Survey on Traffic & Road Operations Feedback

To help us in our commitment to provide you with a quality service experience, please let us know how we performed in our reply to your feedback, and how we can improve. Please rate using the scale: Very Good; Good; Acceptable; Not Acceptable. For rating with ‘Not Acceptable’, please share with us the details. This survey will take you about 2 minutes to fill in. Thank you.

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1) The reply was friendly:

2) The reply was timely:

3) The reply addressed my queries/needs:

4) The reply was written/communicated clearly:

5) Overall Satisfaction:

6) If your rating to any of the above question is ‘Not Acceptable’, please share with us the details.

7) Would you like to share with us any other areas of improvements or comments?

End of Questionnaire, please proceed to submit your survey.

Note: Fields marked with * are mandatory.