Point-to-Point Travel Options

Besides using public transport, commuters can also choose to take a taxi or private hire car.

Infographic for LTA’s priorities for taxi and private hire car providers

The Point-to-Point (P2P) Passenger Transport Industry Bill was passed in August 2019, followed by the commencement of the P2P regulatory framework in October 2020.

Under this framework, operators are licensed based on the services they provide (i.e. street-hail, ride-hail or car-pool services).

· A street-hail service is a taxi service obtained by flagging one down on the streets or at taxi stands.

· A ride-hail service is a P2P transport service obtained through a phone or application booking.

· A car-pool service is when a private car owner offers commuters a lift in their private car, to a destination that is along their way. Car-pool drivers can accept a maximum of two trips a day and charge fees to recover their cost.

LTA issues the following licenses:

Taxis	Private Hire Cars (PHCs)
Street-Hail Service Operator Licences (SSOL) for operators providing street-hail services Vocational licences to taxi drivers In addition: All taxi operators must follow Quality of Service standards relating to safety and call-booking. Taxi drivers must meet regulatory requirements and hold a Taxi Driver's Vocational Licence. Under this licence, drivers must follow the rules and regulations set out in the Vocational Licence Demerit Points System.	Ride-Hail Service Operator Licence (RSOL) for operators providing ride-hail services Vocational licences to PHC drivers In addition: All licensed ride-hailing operators must follow Quality of Service standards relating to safety. PHC drivers must meet regulatory requirements and hold a PHC Driver’s Vocational Licence. Under this licence, drivers must follow the rules and regulations set out in the Vocational Licence Demerit Points System.

Taxis

Private Hire Cars (PHCs)

Street-Hail Service Operator Licences (SSOL) for operators providing street-hail services
Vocational licences to taxi drivers

In addition:

All taxi operators must follow Quality of Service standards relating to safety and call-booking.
Taxi drivers must meet regulatory requirements and hold a Taxi Driver's Vocational Licence. Under this licence, drivers must follow the rules and regulations set out in the Vocational Licence Demerit Points System.

Ride-Hail Service Operator Licence (RSOL) for operators providing ride-hail services
Vocational licences to PHC drivers

In addition:

All licensed ride-hailing operators must follow Quality of Service standards relating to safety.
PHC drivers must meet regulatory requirements and hold a PHC Driver’s Vocational Licence. Under this licence, drivers must follow the rules and regulations set out in the Vocational Licence Demerit Points System.

Point-to-Point Travel Options

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