Contact Us

Have a question? Most general queries can be answered by our friendly chat assistant Ask Jamie @ LTA.

If you have further questions, submit your query or feedback using the contact form below or SMS to 77582.

For vehicle-related transactions, visit OneMotoring. If you are appealing against a road or traffic offence, please use our online portal at www.onemotoring.com.sg (requires SingPass login).

For speed camera feedback, and issues on driving offences such as speeding, running red light and reckless driving, contact the Traffic Police via their website.

To report illegal parking on public roads, you can use our digital service 'Report Vehicle-Related Offences'. Alternatively, you can call the illegal parking hotline at 1800 338 6622 to report on illegal parking, regardless of location. 

For issues related to HDB and URA car parks, contact HDB and URA directly. 

Customer service hotline: 1800 2255 582

For overseas calls, dial +65 62255 582.

This hotline is for LTA-related matters, such as:

  • Active mobility matters, including:
    • E-scooter and Power-Assisted Bicycle registration
    • Rules and code of conduct
  • Car park requirements and heavy vehicle parking certificates
  • Commuter facilities, e.g. bus stops, footpaths and linkways, underpasses, bridges and pedestrian overhead bridges
  • Expressway Monitoring and Advisory System (EMAS)
  • Public transport services 
  • Road maintenance and management
  • Traffic conditions and management
  • Traffic lights and public street lights
  • Vocational licences
  • Vehicle matters, including:
    • Certificate of Entitlement (COE)
    • Electronic Road Pricing (ERP) system and In-Vehicle Unit (IU) inspection
    • Enquiries on outstanding fines for foreign vehicles
    • Vehicle Entry Permit (VEP)
    • Vehicle inspection


Illegal parking hotline:
1800 338 6622

Feedback on service delivery (Quality Service Manager hotline):
1800 276 5751

LTA Customer Service Centre at Sin Ming

10 Sin Ming Drive, Singapore 575701

Nearest MRT Station:
CC16 Marymount Station (Exit A)
By bus:
130, 410 
By car: Use Marymount Road or Upper Thomson Road. Visitors may park at the public carparks in the area. All visitors are encouraged to take public transport.

Operating Hours
Monday to Friday: 8.00am to 4.30pm
Saturday: 8.00am to 12.00pm
Closed on Sundays and Public Holidays

Cut the queue and save a trip, use our digital services at OneMotoring instead.

LTA Corporate Headquarters

1 Hampshire Road, Singapore 219428

Nearest MRT Station:
NE7/DT12 Little India Station (Exit D or F)
By bus:

  • 56, 57, 131, 131A, 166, 851, 980 - Alight along Kampong Java Road, 
  • 48, 56, 57, 66, 66B, 67, 131, 131A, 166, 170, 851, 851e, 960, 960e, 980 – Alight at Little India Station along Bukit Timah Road

By car: Enter via Hampshire Road (opposite the Farrer Park Field) or Kampong Java Road (opposite KK Hospital). Parking space is limited and subject to availability. All visitors are encouraged to take public transport.

LTA Bedok Campus

71 Chai Chee Street, Singapore 468981

Nearest MRT Station: EW5 Bedok Station (Exit A)/EW6 Kembangan Station (Jalan Kembangan)
By bus: 26, 222
By car: Use Chai Chee Street or Chai Chee Drive. Visitors may park within the campus. All visitors are encouraged to take public transport.

For HDB carparks, visit the HDB website or email them.

For carparks outside HDB estates, contact URA via the URA website.

For private carparks matters, contact the building’s respective management body, or Management Corporation Strata Title (MCST). Find their contact details via the BCA website

Public Transport Operators


Go-Ahead Singapore
Loyang Bus Depot
2 Loyang Way
Singapore 508776
Telephone: +65 6812 6469
Email: enquiries@go-aheadsingapore.com
www.go-aheadsingapore.com/contact-us/

SBST
Hotline: 1800 287 2727
Email: crc@sbstransit.com.sg
www.sbstransit.com.sg/contact/hotline.aspx

SMRT
Hotline: 1800 336 8900
Email: customer_relations@smrt.com.sg
www.smrt.com.sg/Contact-Us

Tower Transit
Hotline: 1800 248 0950
Email: feedback@towertransit.sg
www.towertransit.sg/talk-to-us/

TransitLink
9 Maxwell Road #03-02
Annexe A MND Complex
Singapore 069112
Hotline
: 1800 2255 663
For overseas calls: +65 6883 5048
www.transitlink.com.sg/ContactUs.aspx

 

Other Agencies or Operators

 

Construction and Real Estate Network (Corenet)
52 Jurong Gateway Road
#11-01, Singapore 608550
Hotline: 1800 342 5222
For overseas calls: +65 6534 0219
Email: bca_enquiry@bca.gov.sg

Building and Construction Authority
52 Jurong Gateway Road
#11-01, Singapore 608550
Hotline: 1800 342 5222
Telephone: 6534 0219
Email: bca_enquiry@bca.gov.sg

EZ-Link
Hotline: +65 6496 8300
Email: customerservice@ezlink.com.sg

Ministry of Transport
460 Alexandra Road
PSA Building
#33-00, Singapore 119963
Hotline: 1800 278 3500

Municipal Services Office One Service Portal

Public Transport Council
510 Thomson Road
#12-03, SLF Building
Singapore 298135
Telephone: +65 6354 9020
Email: ptc_office@ptc.gov.sg

REACH Feedback Unit
140 Hill Street, #01-01A
Old Hill Street Police Station
Singapore 179369

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