Financial Penalties Imposed on SMRT for Two Rail Incidents

News Releases 20 Jul 2018 financial penalty rail incidents

    The Land Transport Authority (LTA) intends to impose financial penalties totalling $1.9 million on SMRT for the fatal accident which took place on 22 March 2016 near Pasir Ris MRT Station, and the flooding incident in the tunnels between Bishan and Braddell MRT Stations from 7 October 2017 to 8 October 2017.

Fatal Accident at Pasir Ris MRT Station

2.  On 22 March 2016, two SMRT trainees were hit by an east-bound train when they were on the railway tracks near Pasir Ris MRT Station, en route to investigate a possible signalling fault between Tampines and Pasir Ris MRT Stations. The accident also resulted in a disruption to train services on both bounds of the East-West Line (EWL) between Pasir Ris and Tanah Merah stations, affecting about 16,500 commuters.

3.  SMRT Trains Limited (“SMRT”) was convicted and fined under the Workplace Safety and Health Act (WSHA) for failing to take necessary measures to ensure the safety and health of employees at work.

4.  LTA’s separate investigations found that the SMRT work team had failed to comply with operating procedures for access to the tracks during train service hours. These lapses were further compounded by inadequate supervision of MRT operations at the time of the accident. LTA intends to impose a financial penalty of $400,000 on SMRT for breach of licence conditions arising from these procedural lapses.

5.  Following the incident, SMRT has carried out a review of its safety structures, processes and compliance, and has also accorded the highest attention and priority to safety.

Flooding between Bishan and Braddell MRT Stations

6.  The flooding in the North-South Line tunnels between Bishan and Braddell MRT Stations resulted in a cumulative disruption to regular train services of 14.5 hours between Ang Mo Kio and Newton MRT Stations from 7 October 2017 to 8 October 2017. The incident affected about 231,000 commuters.

7.  LTA’s investigations found SMRT fully responsible for the incident, as the incident was entirely preventable if the Bishan storm water sump pit and its pumping system had been properly maintained.

8.  SMRT has apologised for the incident and has been open and transparent in reporting the falsification of records, which contributed to the incident. It has also carried out recovery works and implemented preventive measures at the Bishan storm water sump pit and other tunnel portal pumping systems, in collaboration with LTA. It has further strengthened its maintenance processes and supervisory checks, and also disciplined staff who neglected their duties.

9.  LTA intends to impose a financial penalty on SMRT a total of $1.5 million for this incident under Section 19 of the Rapid Transit Systems (RTS) Act.

10. In assessing the penalty amount for each of the two incidents, LTA has considered all facts and the severity of the incidents. LTA will also consider any other mitigating facts which the operator may raise as part of the due process for the imposition of the financial penalties.

11. The financial penalties collected will go to the Public Transport Fund to help needy families with transport fares.

Collision at Joo Koon MRT Station

12. The train collision at Joo Koon MRT Station on 15 November 2017 was not due to actions by SMRT. Investigations found that the root cause was a software logic issue with the new Communications-Based Train Control (CBTC) system that had not been configured to cater for the failure conditions.

Ensuring Safety & Reliability of Rail Services

13. Safety is of paramount importance to LTA, and we take a serious view towards breaches of licence conditions. LTA will continue to work with SMRT leadership to make improvements to ensure the safe operation and reliability of our rail services.


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