Concession Cards to Come on Board SimplyGo

News Releases 19 Oct 2022 concession card SimplyGo


      Concession cardholders[1], except those holding Primary, Secondary and Junior College/Millennia Institute Student Concession cards (or School Smart Cards), now have the option to upgrade their existing concession card to a SimplyGo Concession card at TransitLink Ticket Offices or ticketing machines. Adults holding the Adults Monthly Travel Cards will similarly be able to upgrade their existing cards. Student Concession cardholders will be able to upgrade their cards to the SimplyGo Concession cards from 2023 onwards. 

2.      The upgraded card will allow around two million card holders or their caregivers to top up the concession card without having to go to a top-up machine or station, and to track expenditure via remote means such as using a mobile app. The move to include concession card holders follows an earlier pilot programme involving 1,300 concession cardholders. The participants appreciated the benefits of SimplyGo Concession cards. These include being able to use the EZ-Link mobile app to track their travel history and top up their cards anytime, anywhere. Caregivers also appreciated being able to top up their dependents’ SimplyGo Concession card remotely via the app and to block a lost card from being used.

3.      Commuters using the SimplyGo Concession cards will continue to enjoy the same concession fares.  As card holders will not be able to immediately see their fare deduction and card balance at MRT fare gates and bus readers, they can download the accompanying EZ-Link app to receive the information through push notifications. 

4.      Please see following table for a list of card schemes and eligibility for upgrade to SimplyGo.

Card holders

SimplyGo upgrade eligibility

Undergraduate / Diploma / Institute of Technical Education Students

The upgrade function on these cards has been active since 31 August 2022.

Full-time National Servicemen (NSF)


Senior Citizens (PAssion Silver card or Purple Senior Citizen card)

These cards may be upgraded from today.

Commuters on Workfare Transport Concession Scheme

Persons with Disabilities

Adult Monthly Travel Card

Students in Primary and Secondary Schools, Junior Colleges / Millennia Institute

The upgrade function for Student Concession cards (or School Smart Card) issued to MOE students will be made available later in 2023. More information will be provided at a later date.



5.      As of end September 2022, the monthly number of trips made by SimplyGo users was about 40 per cent of adult-fare trips made on public transport.

Digital Support

6.      LTA and EZ-Link have partnered with Infocomm Media Development Authority’s (IMDA) SG Digital Office (SDO) to assist commuters who might require guidance on the use of the EZ-Link app. Citizens may visit the SG Digital community hubs located at selected Community Centres/Clubs and public libraries for 1-on-1 guidance on how to use the app with their SimplyGo Concession card. For details on the locations and operating hours of the SG Digital community hubs, visit

7.      SDO’s Ambassadors will also be deployed at selected MRT stations and Bus interchanges from 20 Oct to 31 Dec 2022 to assist anyone who might require similar assistance. For more details on locations and operating hours, visit

Annex A: Infographic on SimplyGo

[1] Concession cards are travel cards issued to concession groups such as students, national servicemen, persons with disabilities, senior citizens and individuals eligible for the Workfare Transport Concession Scheme, to enjoy more affordable fares when travelling on public buses and trains.

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