Two new cards introduced to create a more pleasant journey for commuters with needs
The “Helping Hand” scheme is an initiative by the Caring SG Commuters Committee to foster a more caring, welcoming and inclusive public transport system. Under this initiative, the Land Transport Authority (LTA) piloted the “May I have a seat please” sticker in October 2019 to help commuters be aware of those who need a seat more for their public transport journeys, especially those with hidden or invisible medical conditions. This identifier was subsequently expanded to the entire bus and train network across all operators and a “May I have a seat please” lanyard and card was also introduced in April 2021.
2. As announced at the Ministry of Transport Committee of Supply debate in March 2023, the “Helping Hand” scheme will be expanded to cater to the needs of other commuters, following a successful trial by Go-Ahead Singapore. The expanded “Helping Hand” scheme, which has been adopted by all public transport operators, will comprise: