The new rules on Personal Mobility Aids (PMAs), including the reduced speed limit and new device dimensions, will make paths safer for all users. The rules are designed to curb misuse by able-bodied users, and reserve the use of mobility scooters to users with mobility challenges. Able-bodied users have alternatives such as bicycles or power-assisted bicycles.
2. These new rules will apply to all PMA users, including a portion of delivery riders who currently use such devices for their work. Delivery riders play an important role in providing a valuable service that many rely on daily. In implementing these rules, the Ministry of Transport (MOT) and Land Transport Authority (LTA) have sought feedback from the Digital Platforms Industry Association (DPIA) - which counts delivery platforms Deliveroo, foodpanda and Grab as its members - and the National Delivery Champions Association (NDCA). All parties are committed to enhancing safety on paths and ensuring that delivery riders can perform their duties safely and efficiently.
3. The delivery platforms will continue to be inclusive in allocating jobs and providing earning opportunities for individuals from diverse backgrounds, including those with mobility challenges who rely on PMAs for their delivery work. We are also committed to manage customer expectations regarding delivery times, for example by sharing with them information about the type of device used and the expected waiting period. We seek the understanding and support of customers for our riders on PMAs.
4. Beyond these new rules, the Tripartite Workgroup on Last-mile Delivery, which brings together government agencies, union and industry associations, including DPIA and NDCA, is working with stakeholders to enhance the infrastructure and operational processes to support safer and more efficient deliveries at destinations. This includes the provision of designated delivery waiting bays and clear wayfinding signage, to facilitate smoother access for pick-up and drop-off of deliveries.
