The Land Transport Authority is currently investigating technical issues affecting the Expected Time of Arrival (ETA) system for buses, which has resulted in inaccurate bus timings and long wait times displayed at commuter touchpoints. Bus operations are not affected and all services continue to operate at their usual frequencies.

2        The ETA system generates estimates of when buses will arrive at each stop based on information relayed by equipment onboard buses. These estimates are disseminated via commuter touchpoints such as electronic passenger information displays at bus stops and interchanges, the MyTransport.SG application as well as other third-party applications through LTA DataMall.

3        LTA first detected the issue on 10 January 2026. More inaccuracies were subsequently detected over the course of the week. Preliminary investigations indicate a technical issue in the on-board systems for some buses which are affecting the transmission of bus arrival timing estimates.

4        Our engineers and ETA system contractors are working with the bus operators to rectify the issue as soon as possible. We apologise for the inconvenience caused.