Contact Us

 

Have a question? Most general queries can be answered by our friendly chat assistant AskJamie@LTA.

If you have further questions, submit your query or feedback using the contact form below or SMS to 77582.

For vehicle-related transactions, visit www.onemotoring.com.sg. If you are appealing against a road or traffic offence, please use our online portal at www.onemotoring.com.sg (requires SingPass login).

For speed camera feedback, and issues on driving offences such as speeding, running red light and reckless driving, contact the Traffic Police via their website.

For issues related to HDB and URA car parks, contact HDB and URA directly. However, reports of illegal parking, regardless of location, can be made to the illegal parking hotline at 1800 – 338 6622.

 


Our Locations

LTA Corporate Headquarters

1 Hampshire Road, Singapore 219428

Nearest MRT Station: NE7/DT12 Little India Station (Exit D or F)
By bus: 
56, 57, 131/131A, 166, 851, 980 - Alight along Kampong Java Road
48, 56, 57, 66, 66B, 67, 131, 131A, 166, 170, 851, 851e, 960, 960e, 980 - Alight at Little India Station along Bukit Timah Road
By car: Enter via Hampshire Road (opposite the Farrer Park Field) or Kampong Java Road (opposite KK Hospital). Parking space is limited and subject to availability. All visitors are encouraged to take public transport.

 

LTA Bedok Campus Office

71 Chai Chee Street, Singapore 468981

Nearest MRT Station: EW5 Bedok Station (Exit A)/EW6 Kembangan Station (Jalan Kembangan)
By bus: 26, 222
By car: Use Chai Chee Street or Chai Chee Drive. Visitors may park within the campus. All visitors are encouraged to take public transport.

 

LTA Customer Service Centre

10 Sin Ming Drive, Singapore 575701

Nearest MRT Station: CC16 Marymount Station (Exit A)
By bus: 130, 410
By car: Use Marymount Road or Upper Thomson Road. Visitors may park at the public carparks in the area. All visitors are encouraged to take public transport.

Operating Hours:

Monday – Friday

8.00 am – 4.30 pm

Saturday

8.00 am – 12.00 pm

Closed on Sundays and public holidays.

Longer waiting time is expected during these peak periods:

  • Monday & Friday     11.00 am - 2.00 pm
  • Saturday                8.00 am - 12.00 pm

Save yourself a trip by using digital services at www.onemotoring.com.sg available daily from 6.00 am to 12 midnight. 

 


Feedback on carparks

For HDB carparks, visit the HDB website or email them.

For carparks outside HDB estates, contact URA via the URA website.

For private carparks matters, contact the building’s respective management body, or Management Corporation Strata Title (MCST). Find their contact details via the BCA website

 


Feedback on driving licences and speed cameras

Traffic Police customer service number: 6547 0000

For further enquiries, please email to spf_tp_feedback@spf.gov.sg or visit www.spf.gov.sg

 


Feedback to lta

Service Type

Contact Information

General feedback to LTA

Submit feedback via:

Online feedback form

SMS to 77582

Mail to 1 Hampshire Road, Singapore 219428

For assistance with the following LTA related matters:

·         Active mobility matters, including:

o   E-scooter and Power-Assisted Bicycle registration

o   Rules and code of conduct

·         Car park requirements and heavy vehicle parking certificates

·         Commuter facilities, e.g. bus stops, footpaths and linkways,
          underpasses, bridges and pedestrian overhead bridges

·         Expressway Monitoring and Advisory System (EMAS)

·         Public transport services

·         Road maintenance and management

·         Traffic conditions and management

·         Traffic lights and public street lights

·         Vocational licences

·         Vehicle matters, including:

o   Certificate of Entitlement (COE)

o   Electronic Road Pricing (ERP) system and In-vehicle Unit (IU) inspection

o   Enquiries on outstanding fines for foreign vehicles

o   Vehicle Entry Permit (VEP)

o   Vehicle inspection

LTA customer service hotline: 1800 – 2255 582

For overseas calls, dial +65 62255 582

Or drop us a feedback here.

For assistance on illegal parking

1800 – 338 6622

Feedback on service delivery (Quality Service Manager hotline)

1800 – 276 5751 

For assistance on Tender-related matters

Visit the Tender Counter at:

1 Hampshire Road
Block 2A Level 1
Singapore 219428

Get directions to LTA office at 1 Hampshire Road.

Operating hours: Monday – Friday: 8 am – 5.30 pm


Related Resources

Organisation Address / URL Contact Details
Go-Ahead Singapore

Loyang Bus Depot
2 Loyang Way
Singapore 508776

www.go-aheadsingapore.com/contact-us/

Telephone: +65 6812 6469

Email: enquiries@go-aheadsingapore.com

SBST www.sbstransit.com.sg/contact/hotline.aspx

Hotline: 1800 287 2727

Email: crc@sbstransit.com.sg

SMRT www.smrt.com.sg/Contact-Us

Hotline: 1800 336 8900

Email: customer_relations@smrt.com.sg

Tower Transit www.towertransit.sg/talk-to-us/

Hotline: 1800 248 0950

Email: feedback@towertransit.sg

TransitLink

9 Maxwell Road #03-02
Annexe A MND Complex
Singapore 069112

www.towertransit.sg/talk-to-us/

Hotline: 1800 2255 663

For overseas calls: +65 6883 5048

Construction and Real Estate Network (Corenet)

52 Jurong Gateway Road
#11-01, Singapore 608550

Hotline: 1800 342 5222

For overseas calls: +65 6534 0219

Email: bca_enquiry@bca.gov.sg

Building and Construction Authority
52 Jurong Gateway Road
#11-01, Singapore 608550

Hotline: 1800 342 5222

Telephone: +65 6534 0219

Email: bca_enquiry@bca.gov.sg

EZ-Link  

Hotline: +65 6496 8300

Email: customerservice@ezlink.com.sg

Ministry of Transport 460 Alexandra Road
#33-00, PSA Building 
Singapore 119963

Hotline: 1800 278 3500

Municipal Services Office One Service Portal http://www.mnd.gov.sg/mso/

OneService

Mobile app: Please download from Google Play or App Store, or via the QR codes from www.oneservice.sg  

Web Portal: www.oneservice.sg

Public Transport Council
510 Thomson Road
#12-03, SLF Building
Singapore 298135

Telephone: +65 6354 9020

Email: ptc_office@ptc.gov.sg

REACH Feedback Unit 140 Hill Street, #01-01A
Old Hill Street Police Station
Singapore 179369