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Getting a Ride

There are many ways to get from door to door via taxis or private hire cars (PHCs), and both can be booked through mobile apps. Taxis can also be booked via telephone or hailed along roads or at designated taxi stands or taxi stops.

If you choose to hail a taxi, the fare you pay is charged by the meter. Taxi metered fares are calculated based on the distance travelled and surcharges may apply. 

For ride-hail trips, licensed service operators can offer metered fare trips on taxis, or independently set flat fares for trips on taxis and PHCs. The flat fare to be charged for taxi and PHC bookings by the service operators must be indicated clearly within the app to the commuter upfront.

A passenger boarding onto a taxi at a designated taxi stand

Along the Roads

If you are outside the Central Business District (CBD), you may hail a taxi along the road or at a designated taxi stand or taxi stop.

Taxis cannot stop to pick up or alight passengers in these zones:

  • Bus lanes during operating hours
  • Within 9 metres of a bus stop
  • Regulatory signs and lines which do not allow vehicles to stop
Areas where taxis are not allowed to pick up or alight passengers

Within the CBD, taxis must adhere to the bus lane scheme. Taxis are not allowed to pick-up or drop-off passengers on roads with bus lanes during bus lane operation hours. For safety reasons, taxis must not stop at specific roads (such as Finlayson Green, High Street, Orchard Link and Esplanade Drive). View the full list of CBD taxi stands and roads with bus lane and other restrictions (PDF, 7.2MB).

An example of a taxi stand signage

At Designated Locations

The safest way to hail a taxi or alight from one is to do so at designated taxi stands, taxi stops and driveways of buildings.

To identify an LTA-designated taxi stand or taxi stop, look for this sign.

To search for a taxi stand or taxi stop in your area, download the MyTransport.SG app (iOS | Android).

You may call for a taxi via the following hotline:

Street-Hail Operator Hotline
CDG Taxi (the matching is done by CDG Zig on behalf of CDG Taxi) 6552 1111

You may also book a taxi or a PHC via the following operators:

Ride-Hail Operator Website
CDG Zig www.cdgtaxi.com.sg
Geolah www.geolah.com
Gojek www.gojek.com/sg
Grab www.grab.com/sg
Ryde www.rydesharing.com
TADA www.tada.global
Trans-cab www.transcab.com.sg

Points to note for PHC services:

  • You cannot hail a PHC on the street – you can only book a PHC through one of the licensed ride-hailing operators, or those which are licence-exempt (i.e. have fewer than 800 vehicles)
  • You can identify a PHC with the “Private Hire” decal at the front and back of the vehicle
  • Fares should be shown upfront before the ride commences
  • You cannot board or alight at taxi stands. Use pick-up points or driveways instead
  • The offences of fare evasion and overcharging are extended to PHC trips booked from licensed ride-hailing companies
Private hire car decal
To ensure safety and accountability, LTA regulates the PHC sector through vocational licences and guidelines. These cars are also required to provide booster seats or child restraints for passengers below 1.35m in height (regardless of age).
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