Getting a Ride

There are many ways to get from door to door via taxis or private hire cars (PHCs). Both can be booked through mobile apps or by telephone bookings, while taxis can also be hailed along roads or at designated taxi stands or taxi stops.

Taxi metered fares are calculated based on distance and surcharges may apply. There are no changes to existing fare regulations for street-hail trips. Metered fares will still continue to be charged for street-hail trips.

For ride-hail trips, the new regulations will ensure that licensed ride-hail service operators can continue to offer metered fare trips on taxis. Licensed ride-hail service operators will also be able to independently set fares for ride-hail trips on taxis and PHCs. The flat fare to be charged for taxi and PHC bookings by licensed ride-hail service operators must be indicated clearly within the app and provided upfront to the commuter.

A passenger boarding onto a taxi at a designated taxi stand

Along the Roads

If you are outside the Central Business District (CBD), you may hail a taxi along the road or at a designated taxi stand or taxi stop.

Taxis cannot stop to pick up or alight passengers in these zones:

  • Bus lanes during operating hours
  • Bus stops
  • Lanes with double zig zag lines
Areas where taxis are not allowed to pick up or alight passengers

Within the CBD, taxis must adhere to the bus lane scheme. Taxis are not allowed to pick-up or drop-off passengers on roads with bus lanes during bus lane operation hours. For safety reasons, taxis must not stop at specific roads (such as Finlayson Green, High Street, Orchard Link and Esplanade Drive). View the full list of CBD taxi stands and roads with bus lane and other restrictions (PDF, 7.2MB).

An example of a taxi stand signage

At Designated Locations

The safest way to hail a taxi or alight from one is to do so at designated taxi stands or taxi stops and driveways of buildings.

To identify an LTA-designated taxi stand or taxi stop, look for this sign.

To search for a taxi stand or taxi stop in your area, download the MyTransport.SG app.

You can call the taxi operators directly, or use their apps:

Comfort Citycab_300150

6552 1111
iOS | Android

premier_taxi_logo

6363 6888

prime300x150_2

6778 0808

SMRT_300x150

6555 8888

taxi_opt_trans

6555 3333

booking fee of between $2.30 and $4.50 is applicable for this service depending on the booking time and taxi operator.

You may also book a taxi or a PHC via the following operators: 

GoJek (002)
grab_300_150
RYDE_300_150
TADA (1)

Points to note for PHC services:

  • You cannot hail a PHC on the street – you may only book a PHC through one of the licensed ride-hailing operators, or those which are licence-exempt (i.e. have fewer than 800 vehicles).
  • You can identify a PHC with the “Private Hire” decal at the front and back of the vehicle.
  • Fares should be shown upfront before the ride commences.
  • You may not board or alight at taxi stands. Use pick-up points or driveways instead.
  • The offences of fare evasion and overcharging are extended to PHC trips booked from licensed ride-hailing companies.
Private hire car decal
To ensure safety and accountability, LTA regulates the PHC sector through vocational licences and guidelines. These cars are also required to provide booster seats or child restraints for passengers below 1.35m in height (regardless of age).
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