CEPAS Autopass

            Figure 1: Autopass Card


The Autopass Card is a customised stored-value card issued to foreign-registered vehicles. It serves as an electronic vehicle entry permit and is thus non-transferable. If you buy a new vehicle, you will need to submit the old Autopass Card for refund and purchase another Autopass Card for the new vehicle. It can be used to pay for:

  • Vehicle Entry Permit (VEP) fees
  • Toll charges
  • Reciprocal Road Charge
  • Electronic Road Pricing (ERP) fees on priced roads

If you own more than one vehicle, you will need to purchase an Autopass Card for each vehicle. Please note that it is an offence to use another vehicle's Autopass Card to drive into Singapore.

Autopass Card System Brochure (PDF)

 

 

    CEPAS Autopass

The CEPAS Autopass Cards Figure 2 are currently available for sale. The CashCard Autopass Cards are still accepted for payment and will be valid till the card's expiry date.

 

Purchasing an autopass card

There are several ways to buy an Autopass Card, depending on your vehicle type.

The Autopass Cards are available in two values:

$10 – with a pre-loaded cash value of $4 and a non-refundable card cost of $6.

$20 – with a pre-loaded cash value of $14 and a non-refundable card cost of $6.

You can pay for the card by:

  • Cash (in Singapore currency only)
  • NETS
  • Locally issued credit/debit card

 

1) For cars and motorcycles registered in Malaysia and Thailand driving in via land checkpoint

Apply Online

Motorists driving cars and motorcycles registered in Malaysia and Thailand can apply online for an Autopass Card before driving into Singapore.

You will need these documents:

  • Your Identity Card/passport
  • Your work pass/residence pass issued by the Singapore Government, if any
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle while it is in Singapore.
  • A vehicle registration certificate. If it is not in English, an English translation is required.

 

Please refer here for a step-by-step video guide.

 

Within one week of your application, you will receive an email on the status of your application. You can also check the status of your application online. You will need:

  • Your application reference number; or
  • Your vehicle license plate number, and Identity Card or passport number

Once your application is successful, you can make payment and collect your Autopass Card at our LTA office at Woodlands or Tuas Checkpoint when you drive into Singapore.

If you require assistance for your online application, please approach the service provider located in Malaysia.

Wira Security Services Sdn Bhd
34, Jalan Abdul Razak Susur 1
80000 Johor Bahru
Johor, Malaysia
Tel: +60 072070709

From Monday to Sunday, 9.00 am to 9.00 pm, daily.

Apply at Tuas or Woodlands Checkpoint

From 2020, we will only accept online applications.

Before 2020, you can still apply for an Autopass Card at our LTA office at Tuas or Woodlands Checkpoint when you drive your foreign-registered vehicle into Singapore. Bring along:

  • A completed application form
  • A vehicle registration certificate. If it is not in English, an English translation is required.
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle's stay in Singapore.
  • Carnet de Passages en Douane (“CPD”) / International Circulation Permit
  • Customs Inward Permit / Bill of lading (for vehicles entering via sea/air)

 

2) For cars and motorcycles registered in Malaysia or Thailand entering Singapore via air or sea

For cars and motorcycles entering Singapore via air or sea, you can apply for an Autopass Card at our LTA Customer Service Centre at 10 Sin Ming Drive Singapore 575701. Bring along:

  • A completed application form
  • A vehicle registration certificate. If it is not in English, an English translation is required.
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle's stay in Singapore.
  • Carnet de Passages en Douane (“CPD”) and International Circulation Permit
  • Customs Inward Permit / Bill of lading (for vehicles entering via air or sea)

 

3) For goods vehicles

Apply Online with Goods Vehicle Permit (GVP)

For goods vehicles, you can apply for your Autopass Card at the same time when you apply online for your Goods Vehicle Permit (GVP).

Within 1 week of your application, you will receive an email on the status of your application. You can also check the status of your application online. You will need:

  • Your application reference number; or
  • Your vehicle license plate number, and Identity Card or passport number

Once your application is successful, please bring a copy of the approval email, and make payment and collect your GVP and Autopass Card at the LTA Customer Service Centre at 10 Sin Ming Drive 575701. Your vehicle must have both its GVP and Autopass Card before it can enter the checkpoint.

Apply at LTA Customer Service Centre with Goods Vehicle Permit

From 2020, we will only accept online applications for GVP.

Before 2020, you can still apply for your Autopass Card the same time you apply for your GVP at the LTA Customer Service Centre at 10 Sin Ming Drive S575701.  However, motorists who applied online will have priority queue for payment and collection of GVP.  You will need:

  • GVP Application Form
  • Autopass Card for your vehicle, if it already has one
  • Your original Vehicle Registration Card, plus a photocopy
  • A copy of your Vehicle Road Tax Disc
  • The original Certificate of Insurance, plus a certified true copy with an authorised signature from the insurance company
  • Photographs of the vehicle showing the vehicle licence plate, and for vans only, photos of the side view and back view with doors opened

Apply Just for Autopass Card

If you already have a GVP and are just applying for an Autopass Card alone, you can do so at the Tuas and Woodlands Checkpoints, or at the LTA Customer Service Centre at 10 Sin Ming Drive S575701 with these documents:

  • A completed application form
  • A vehicle registration certificate. If it is not in English, an English translation is required.
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle’s stay in Singapore.

 

4) For buses and taxis

Apply at LTA Customer Service Centre with Public Service Vehicle Permit

For buses and taxis, apply for your Autopass Card at the LTA Customer Service Centre at 10 Sin Ming Drive Singapore 575701. You can apply for your Autopass card when you apply for your Public Service Vehicle Permit (PSVP). Your vehicle must have its Autopass Card and Public Service Vehicle Permit before it can enter the checkpoint.

Appy Just for Autopass Card

If you already have a PSVP and are just applying for an Autopass Card alone, you can do so at the Tuas and Woodlands Checkpoints, or at the LTA Customer Service Centre at 10 Sin Ming Drive S575701 with these documents:

  • A completed application form
  • A vehicle registration certificate. If it is not in English, an English translation is required.
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle’s stay in Singapore.


5) For foreign passenger cars or motorcycles not registered in Malaysia or Thailand

If you are driving or riding a foreign passenger car or motorcycle which is not registered in Malaysia or Thailand, buy your Autopass Card (and Visitor’s Permit, if you do not have an International Circulation Permit) from the LTA Customer Service Centre at 10 Sin Ming Drive S575701. Bring along:

  • A completed application form
  • A vehicle registration certificate. If it is not in English, an English translation is required.
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle while it is in Singapore.
  • Carnet de Passages en Douane (“CPD”) / International Circulation Permit
  • Customs Inward Permit / Bill of lading (for vehicles entering via sea/air)

 

Where can I top-up or use the autopass Card?

You can top-up your Autopass Card to a maximum of S$500 only.

 


CashCard Autopass Card


CEPAS Autopass Card


Top-up Locations





























































Via Cash and Credit Cards (Foreign- and Locally-issued)

  • Top-up booths near Checkpoints:
    • Woodlands Autopass Card Top-up Booth along Woodlands Centre Road 
    • Tuas Autopass Card Top-up Booth along Jalan Ahmad Ibrahim


Via NETS

  • Local Banks ATMs
    (DBS/ POSB/ OCBC/ UOB);
  • NETS Self-Service Stations;
  • NETS Top-Up Machines located at selected car parks;
  • NETS Sales & Customer Service Centre

 

Via Cash

  • 7-Eleven stores;
  • Cheers;
  • FairPrice Xpress

 

Link to NETS’ website on top-up locations for CashCard





















Via Credit and Debit Cards (Foreign- and Locally-issued)

  • NETS FlashPay Reader App on smartphones;
  • General Ticketing Machines (GTM) at MRT stations;
  • Auto Top-Up (for locally-issued credit and debit cards only)

 

Via Cash and Credit Cards (Foreign- and Locally-issued)

  • Top-up booths near Checkpoints:
    • Woodlands Autopass Card Top-up Booth along Woodlands Centre Road 
    • Tuas Autopass Card Top-up Booth along Jalan Ahmad Ibrahim

 

Via NETS

  • Local Banks ATMs
    (DBS/ POSB/ OCBC/ UOB);
  • NETS Self-Service Stations;
  • NETS Top-Up Machines located at selected car parks;
  • NETS Sales & Customer Service Centre

 

Via Cash

  • 7-Eleven stores (excluding Shell stations);
  • Cheers & FairPrice Xpress;
  • SPH Buzz Kiosks;
  • TransitLink Ticket Offices;
  • General Ticketing Machines (GTM) at MRT stations

 

Link to NETS’ website on top-up locations for FlashPay Card

 

 

Acceptance Points






















  • Car Parks;
  • ERP;
  • Woodlands & Tuas Checkpoints;
  • Selected retail outlets with this logo:

    Nets Cashcard logo

 

 







  • Public Buses, MRT & LRT;
  • Car Parks with CEPAS Logo;
  • ERP (vehicle have to be installed with dual-mode IU);
  • Woodlands & Tuas Checkpoints; and
  • Selected retail outlets with this logo:
    Nets flashpay logo




 

How do I use the Autopass Card?

When entering or exiting Singapore via the Tuas or Woodlands Checkpoint, insert your Autopass Card into the card reader at the immigration booths to record your entry and exit and pay the applicable fees.

Apart from paying entry and exit fees, you can also use your Autopass Card for the following: 

  • Payment for rides on public buses, MRT & LRT
  • Payment at car parks with CEPAS logo
  • Payment for ERP (for vehicles with a dual-mode IU installed)
  • Payment at selected retail outlets with this logo:
    Nets flashpay logo

 

Does the Autopass Card expire?

The Autopass Card is valid for 7 years. You can check its expiry date by:

  • checking receipts printed from self-service NETS top-up machines and General Ticketing Machines (for CEPAS Autopass Cards)
  • visiting the Vehicle Entry Permit / Toll office at Woodlands or Tuas Checkpoint

 

How do I view the balance of my autopass card?

You may view the card balance at NETS Self-Service Stations and NETS Top-Up Machines.

 

How do I print the transaction history of my Autopass Card?

You may print transaction history of your card (up to last 25 transactions) at:

A service fee may be applicable for the statement print.

 

How do I apply for a refund of my Autopass Card?

You can get a refund for the unused value in your Autopass Card by submitting a refund application at our LTA office at Tuas or Woodlands Checkpoints or at:

LTA Customer Service Centre
10 Sin Ming Drive
Singapore 575701

From Mondays to Fridays, 8.00 am to 4.30 pm, excluding public holidays. 

Submit the Autopass Card together with the refund application form and a copy of the refund applicant’s passport or NRIC. You can opt to have the cash balance refunded in 2 ways:

1.       A cheque to be mailed to your provided address

2.       Direct credit into a bank account in Singapore

  • Indicate the bank’s name, the account holder’s name and the account number on the refund application form.
  • If the bank account holder is not the refund applicant, submit a copy of the passport / NRIC of the bank account holder.

If you are unable to submit the refund application at the LTA office, you can submit it via registered mail using this refund application form and post it together with your Autopass Card and supporting documents to LTA Customer Service Centre. LTA is not responsible for any documents lost in transit. Refunds can only be processed when all required documents are received and all outstanding payments due to the vehicle are settled.

 

REPORTING LOSS OF YOUR AUTOPASS CARD

If your Autopass Card is stolen or lost in Singapore, make a report at any Singapore Neighbourhood Police Post. When departing Singapore at Tuas or Woodlands Checkpoint, show the police report to the officer at our LTA office for assistance.

If your Autopass Card is stolen or lost in Malaysia, make a report at any police stations in Malaysia. When you next drive or ride into Singapore, bring your police report to the LTA Office. You will have to buy a new Autopass Card.

LTA will not refund any value in stolen or lost Autopass Cards.

LOSS OF AUTOPASS CARD

  • Report the loss promptly to the Singapore Police or Malaysia Police, depending on where you lost the card. Please ensure that the vehicle number and the 16-digit Autopass CAN are recorded on the police report.
  • Produce the original copy of your police report at the Tuas or Woodlands Checkpoint.
  • Buy a new Autopass Card for your vehicle before driving into Singapore.