CEPAS Autopass


The Autopass Card is a customised stored-value card issued to foreign-registered vehicles. It serves as an electronic vehicle entry permit and is thus non-transferable. If you buy a new vehicle, you will need to submit the old Autopass Card for refund and purchase another card for the new vehicle. It can be used to pay for:

  • Vehicle Entry Permit (VEP) fees
  • Toll charges
  • Reciprocal Road Charge
  • Electronic Road Pricing (ERP) fees on priced roads

If your family owns more than one vehicle, you will need to purchase an Autopass Card for each vehicle. Please note that it is an offence to use another vehicle's Autopass Card to drive into Singapore.

Autopass Card System Brochure (PDF)

 

 

    CEPAS Autopass

From November 2016 onwards, the new design CEPAS Autopass Cards (in the picture above) with two different card values will be available for sale. The current CEPAS and CashCard Autopass Cards (in the picture at the top) are still accepted for payment and will be valid till the card's expiry date.

 

Purchasing an autopass card

There are 3 ways to buy an Autopass Card.

Apply Online (For cars and motorcycles registered in Malaysia and Thailand)

Motorists driving or riding cars and motorcycles registered in Malaysia and Thailand can apply online for an Autopass Card before driving or riding into Singapore.

You will need these documents:

  • Your Identity Card/passport
  • Your work pass/residence pass issued by the Singapore Government, if any
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle while it is in Singapore.
  • A vehicle registration certificate. If it is not in English, an English translation is required.

Please refer here for a step-by-step video guide.

Within one week of your application, you will receive an email on the status of your application. You can also check the status of your application online. You will need:

  • Your application reference number ; or
  • Your vehicle license plate number and Identity Card or passport number

You can pay for and collect your Autopass Card at the LTA office at Woodlands or Tuas Checkpoint when you drive or ride into Singapore.

If you require assistance for your online application, please approach the service provider located in Malaysia.

Wira Security Services Sdn Bhd
34, Jalan Abdul Razak Susur 1
80000 Johor Bahru
Johor, Malaysia
Tel: +60 072070709

From Monday to Sunday, 9.00 am to 9.00 pm, daily.

At Tuas or Woodlands Checkpoint

You can apply for VEP / buy an Autopass Card at the LTA office at Tuas or Woodlands Checkpoint when you drive or ride your foreign-registered vehicle into Singapore. Bring along:

  • A completed application form
  • A vehicle registration certificate. If it is not in English, an English translation is required.
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle while it is in Singapore.
  • Carnet de Passages en Douane (“CPD”) / International Circulation Permit
  • Customs Inward Permit / Bill of lading (for vehicles entering via sea/air)

At LTA Customer Service Centre (For buses, taxis and goods vehicles registered in ASEAN countries and foreign passenger vehicle not registered in Malaysia or Thailand)

Buy your Autopass Card when you apply for your Goods Vehicle Permit or Public Service Vehicle Permit at the LTA Customer Service Centre at 10 Sin Ming Drive Singapore 575701. You must apply for your Goods Vehicle Permit or Public Service Vehicle Permit at the LTA Customer Service Centre before entering the checkpoints.

If you are driving or riding a foreign passenger vehicle which is not registered in Malaysia or Thailand, buy your Autopass Card (and Visitor’s Permit, if you do not have an International Circulation Permit) from the LTA Customer Service Centre.

Bring along: 

  • A completed application form
  • A vehicle registration certificate. If it is not in English, an English translation is required.
  • A valid vehicle insurance certificate. For foreign vehicles not registered in Malaysia, you must have motor insurance from a Singapore-based insurance company to cover your vehicle while it is in Singapore.
  • Carnet de Passages en Douane (“CPD”) / International Circulation Permit
  • Customs Inward Permit / Bill of lading (for vehicles entering via sea/air)

The cards are available in two values:

$10 – with a pre-loaded cash value of $4 and a non-refundable card cost of $6.

$20 – with a pre-loaded cash value of $14 and a non-refundable card cost of $6.

You can pay by:

  • Cash (in Singapore currency only)
  • NETS
  • Locally issued credit/debit card

 

Where can I top-up or use the autopass Card?

You can top-up your Autopass Card to a maximum of S$500 only.

 


CashCard Autopass Card


CEPAS Autopass Card


Top-up Locations






























































Via NETS

  • Local Banks ATMs
    (DBS/ POSB/ OCBC/ UOB);
  • NETS Self-Service Stations;
  • NETS Top-Up Machines located at selected car parks;
  • NETS Sales & Customer Service Centre

Via Cash

  • 7-Eleven stores;
  • Top-up booths near Checkpoints*:
    • Woodlands Autopass Card Top-up Booth at 252 Woodlands Centre Road 
    • Tuas Autopass Card Top-up Booth along Tuas West Road

Link to NETS’ website on top-up locations





















Via Credit and Debit Cards (Foreign- and Locally-issued)

  • NETS FlashPay Reader App on smartphones;
  • General Ticketing Machines (GTM) at MRT stations;
  • Auto Top-Up (for locally-issued credit and debit cards only)

 

Via NETS

  • Local Banks ATMs
    (DBS/ POSB/ OCBC/ UOB);
  • NETS Self-Service Stations;
  • NETS Top-Up Machines located at selected car parks;
  • NETS Sales & Customer Service Centre;
  • Add-value machines at MRT stations

Via Cash

  • 7-Eleven stores (excluding Shell stations);
  • Cheers & FairPrice Xpress;
  • SPH Buzz Kiosks;
  • TransitLink Ticket Offices;
  • General Ticketing Machines (GTM)
    at MRT stations;
  • Top-up booths near Checkpoints*:
    • Woodlands Autopass Card Top-up Booth at 252 Woodlands Centre Road 
    • Tuas Autopass Card Top-up Booth along Tuas West Road

 

Link to NETS’ website on top-up locations for FlashPay Card

 

 

Acceptance Points






















  • Car Parks;
  • ERP;
  • Woodlands & Tuas Checkpoints;
  • Selected retail outlets with this logo:

    Nets Cashcard logo

 

 







  • Public Buses, MRT & LRT;
  • Car Parks with CEPAS Logo
    (Get list of car parks);
  • ERP (vehicle have to be installed with dual-mode IU);
  • Woodlands & Tuas Checkpoints; and
  • Selected retail outlets with this logo:
    Nets flashpay logo




*Read the Autopass Card System Brochure (PDF) for directions to the booths.

 

How do I use the Autopass Card?

At the Tuas or Woodlands Checkpoint, please insert your Autopass Card into the card reader installed at the immigration booths to register your vehicle’s entry/ exit records and pay for the fees and charges.

 

Does the Autopass Card expire?

The Autopass Card is valid for 7 years. You can check its expiry date by:

  • checking receipts printed from self-service NETS top-up machines and General Ticketing Machines (for CEPAS Autopass Cards)
  • visiting the LTA office at Woodlands or Tuas Checkpoint

 

How do I view the balance of my autopass card?

You may view the card balance at NETS Self-Service Stations and NETS Top-Up Machines.

 

How do I print the transaction history of my Autopass Card?

You may print transaction history of your card (up to last 25 transactions) at:

A service fee may be applicable for the statement print.

 

How do I apply for a refund of my Autopass Card?

You can get a refund for the unused value in your Autopass Card by submitting a refund application at the LTA office at Tuas or Woodlands Checkpoints or at:

LTA Customer Service Centre
10 Sin Ming Drive
Singapore 575701

From Mondays to Fridays, 8.00 am to 4.30 pm. 

Submit the Autopass Card together with the refund application form and a copy of the refund applicant’s passport or NRIC. You can opt to have the cash balance refunded in 2 ways:

1.       A cheque to be mailed to your provided address

2.       Direct credit into a bank account in Singapore

  • Indicate the bank’s name, the account holder’s name and the account number on the refund application form.
  • If the bank account holder is not the refund applicant, submit a copy of the passport/NRIC of the bank account holder.

If you are unable to submit the refund application at the LTA office, you can submit it via registered mail using this refund application form and post it together with your Autopass Card and supporting documents to LTA Customer Service Centre. LTA is not responsible for any documents lost in transit. Refunds can only be processed when all required documents are received and all outstanding payment(s) due to the vehicle is/are settled.

LOSS OF AUTOPASS CARD

  • Report the loss promptly to the Singapore Police or Malaysia Police, depending on where you lost the card. Please ensure that the vehicle number and the 16-digit Autopass CAN are recorded on the police report.
  • Produce the original copy of your police report at the Tuas or Woodlands Checkpoint.
  • Buy a new Autopass Card for your vehicle before driving into Singapore.