What is the East-West Line?
East meets west across the 49km and 35 stations that make up the East-West Line.
It is currently the longest train line in operation in Singapore and consists of a mix of underground and above ground stations.
Where is the East-West Line?
From Joo Koon to Pasir Ris, the East-West Line traverses the island and takes about 70 minutes to travel end to end.
It takes commuters to schools (Nanyang Technological University, National University, Singapore Polytechnic and Ngee Ann Polytechnic), places of interest (Jurong Bird Park) and skirts past famous food enclaves (Tiong Bahru Market and Geylang).
In February 2002, the Changi Airport MRT Extension was added to connect commuters from Tanah Merah station to the Singapore Expo, Changi Business Park, Changi South Industrial and Changi Airport.
Jurong East Modification Project (JEMP): New Platforms, More Trains
The Jurong East Modification Project (JEMP) is a key infrastructural upgrading project that adds a new platform to the Jurong East MRT Station.
This allows two trains along the North-South Line to enter and depart the station at the same time.
With Jurong East being one of the busiest rail interchange/terminal station of the entire North-South (NS) and East-West (EW) lines, JEMP provides better connections for our commuters especially during peak hours.
The new platform (Platform A/B) was introduced during the morning peak hours on weekdays in May 2011 to ease the crowding situation at the Jurong East Interchange Station.
Extended Operating Hours
To benefit more commuters, the operating hours of Platform A/B during the morning peak hours on weekdays (except public holidays) will be extended by one hour to 10am.
Since 27 Dec 2011, Platform A/B was also opened during the evening peak hours, from 5pm to 8pm (except public holidays).
Other Improvements to Jurong East MRT Station
The following improvements have been added to JEMP:
- An additional station entrance for commuters working at the International Business Park
- New passenger drop-off point
- An overhead bridge that links to a new private bus pick-up point
- About 150 bicycle racks for cyclists
As with all interchanges, commuters may need to change platforms to transfer to another line. To get around, you only need to remember these four easy steps:
Step 1: LISTEN to the audio announcements in the train and at the station.
Step 2: CHECK the train platform and schedule on the Passenger Information Display screens;
Step 3: FOLLOW the signs at the concourse and platform to find your way; and
Step 4: ASK the service ambassadors or staff if you need help.
See the following sources for more information on JEMP:
- JEMP Educational Video - May 2011
- JEMP newsletter (English) - May 2011
- JEMP newsletter (Chinese) - May 2011
To find out more about JEMP, you may also call the following hotlines:
- Land Transport Authority: 1800-CALL LTA (1800-2255 582)
- SMRT: 1800 - 336 8900
MORE TRAINS FROM 2014
Come 2014, 13 more trains will be added to the North South East West (NSEW) Lines and another 22 more trains will be delivered in 2016, and increasing its capacity by about 50 per cent. With the additional trains, commuters will enjoy shorter waiting times and a more pleasant journey.
UPGRADING OF SIGNALLING SYSTEM
Upgrading works on the signalling system for NSEW Line will be completed in phases from 2016. Commuters can expect shorter waiting times as the upgraded signalling system allows trains to run in shorter intervals.