Six-Month Trial for On-Demand Public Buses to Start on 17 December 2018

News Releases
3 Dec 2018

Read related reports on The Straits Times & Lianhe Zaobao

The Land Transport Authority (LTA) will start a six-month On-Demand Public Bus (ODPB) trial on 17 December 2018.

 2.     Using a mobile application, commuters will be able to book an ODPB ride by requesting to be picked up and dropped off at any bus stop within defined areas during designated hours, even if the bus stops are currently not served by the same bus service. These defined areas are in Joo Koon, Marina-Downtown and from the Central Business District (CBD) to Bedok and Tampines via the Geylang corridor.

Locations of the ODPB trial

 3.     Two public transport operators will be involved in the six-month period. SBS Transit Ltd will commence its weekday ODPB services from 17 December 2018 at two locations: Joo Koon and Marina-Downtown. The operational hours are as follows:

 

Weekdays (excluding public holidays)

(from 17 Dec 2018)

Joo Koon

11am – 3pm

8.30pm – 11.30pm

Marina-Downtown

11am – 3pm

8.30pm – 11.45pm

 

 4.     SMRT Buses Ltd will commence the night ODPB service from 4 January 2019, in one direction from the CBD to Bedok and Tampines via the Geylang corridor. The operational hours are as follows:

 

Fridays, Saturdays & Eve of Public Holidays (from 4 Jan 2019)

CBD to Bedok & Tampines

11.30pm – 2am

 

Using the ODPB mobile app

 5.     To use ODPB services, commuters will need to download mobile applications - “BusGo” and “BusNow” - from the Apple App Store or Android Play Store.

 

Area

Application

Developer

Weekday-service

Joo Koon

BusGo

Via Transportation, Inc.

Marina-Downtown

BusNow

Ministry of Movement Pte. Ltd.

Night-service

CBD to Bedok & Tampines

 

 6.     The mobile app will enable a seamless customer experience by:

  1. Providing commuters with an e-boarding ticket after a successful booking has been made. This ticket has to be shown to the bus captain prior to fare payment;
  1. Alerting the commuter when the bus is approaching the pick-up point and drop-off point;
  1. Allowing group bookings of up to five passengers, as long as all passengers are travelling between the same pick-up and drop-off points; and
  1. Enabling passengers to indicate whether wheelchair space onboard the bus is required when a booking is being made.

Regular bus services remain available

 7.     In anticipation of lower demand, regular bus services will continue at lower frequencies during the ODPB trial. During the operating hours of the ODPB, Services 253, 255 and 257 in Joo Koon will operate at scheduled intervals of 30 minutes while Services 400 and 402 in Marina-Downtown will operate at scheduled intervals of 40 minutes.

 8.     NightRider NR7 will be suspended during the trial period from 4 January to 15 June 2019. Commuters who prefer the fixed route services can take Nite Owl 2N and 4N to travel to Bedok, Tampines or Pasir Ris.

Promotional ODPB fares during trial

 9.     For a start, commuters taking the weekday ODPB services will be charged a promotional fare based on a fixed distance of 3.2km[1], regardless of the actual distance travelled. Commuters taking the night ODPB service will pay a promotional flat fare of $4.50, the same as the existing fare of NightRider NR7. Commuters can pay their fares using CEPAS cards, supported bank cards or cash like any other public transport ride.

10.     The trial will enable LTA to evaluate the feasibility of operating public bus services based on real-time commuter demand and along dynamic routes, instead of following fixed routes and pre-determined timetables. During the six-month period, LTA may adjust parameters, such as the frequency of regular bus services and fares of the ODPB services, to better evaluate the ODPB concept. 

ANNEX AODPB Poster

ANNEX BODPB Poster for Marina - Downtown

ANNEX CODPB Poster for Joo Koon

ANNEX DODPB Poster for Night Service

 


[1] Current card fare is $0.77 for adults, $0.54 for senior citizens and $0.37 for students. In line with the 2018 Fare Review Exercise, card fare will be revised to $0.83 for adults, $0.55 for senior citizens and $0.38 for students from 29 December 2018. Distance-fare transfers still apply.